What is the first impression—the first emotion—your youngest guests and their parents receive when they arrive at your Ski & Snowboard School for the first time? 

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Is it welcoming, fun and reassuring? Does it clearly communicate that everything your organization does is designed to meet their needs?

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Or is it simply "functional," actually, just "ctional" due to the lack of fun? Worse, does the first emotional impression say, "We primarily care about our system and process?"

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The success and quality of an emotional connection begins in those first moments when children's eyes (and adult's) are subconsciously interpreting the new environment.

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Make sure your guests, children and adults alike, are greeted by a promise of friendly fun, and also can see their experience matters most to you!

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